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SHIPPING POLICY

All the orders will be shipped via registered post and reputed courier companies.

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Order Confirmation​

  • Most of the orders will be confirmed automatically. A confirmation email will be sent to the customer after the order is successfully placed. Each order will bear a unique ORDER NO which shall be communicated during all follow ups.

  • Some of the custom-designed products may also require manual confirmation and our team will call you to confirm the order. This may take up to 48 hours or longer in case of public holidays.

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Estimated time of delivery

  • The products will be shipped in 2-3 days and it may take another 5-7 days for the product to reach the customer. There could be a delay due to logistic issues at rare times. You will be communicated about -any unexpected delay in the delivery of the product. The average delivery time of a product is 7-10 days from the date of placing the order.

  • Some of the products like custom frames require longer delivery times. Delivery time for such products is generally published on the respective product pages and communicated when placing the order.

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How will the delivery be done?

  • We process all the deliveries through reputed logistic companies.

  • You will be provided a Tracking ID by Email, and you can track your shipment from the courier website.

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Hidden costs or taxes

  • There are no hidden costs and extra charges. All taxes are included in the list price. The shipment cost will be mentioned in the final invoice.

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Shipping charges

  • Shipping fee is applicable on all products wherever otherwise mentioned. The shipping cost is based on volume and weight of the products and the final shipping cost will be displayed on the checkout page.

  • Our shipping fee is weight slab-based. The shipping fee slabs are:

  1. Rs. 50/- (lightweight orders)

  2. Rs. 100/- (medium weight orders)

  3. Rs. 150/- (heavy orders)

  • Cash on delivery orders is available only for Dehradun clients by calling us at +91 9105458256. The delivery duration for these is within 1 week. Our prices are all-inclusive.

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Reverse Shipping charges (Return Courier Charges)

  • If a customer wants to return and get a refund for a product, they must send the product back to us. The shipping charges for sending the product back to us shall be borne by the customer. If we are satisfied with the product's condition, the refund will be processed within the stipulated time.

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